Energy Supply and Moving Home

Moving home is usually a stressful time. It is also the opportunity to review your energy supply and see if you are on the right tariff. No, it is not complicated and MyUtilityGenius is here to help you understand your options and also how you can save money on your energy.

What you need to do before moving home:

  • Notify your current energy supplier that you are moving tell them the date of your move and where you are moving so they can send you your final energy bill. 
  • Your current energy supplier may not arrange a meter reading for you so take a meter reading before you move from your home and give the meter reading to them. If you are a tenant, give also the meter reading to your landlord before you move out. To avoid being overcharged by your current energy supplier, keep a record of the meter readings as well as the date they were taken.

What you need to do after you move home:

  • Find out which energy supplier supplies your new home. To find out who is your new energy supplier you can call the meter number helpline on 0870 608 1524.
  • Take a meter reading in your new home and give it to the energy supplier of your new home.
  • While you decide which energy supplier you are going to choose to supply your new home, set up a new account with the current energy supplier.
  • If you are renting your new home, check the terms of your lease or contact your landlord to find out if you are allowed to switch energy supplier. If you are not allowed to switch supplier, you can still switch energy tariff or change the payment method of your existing tariff to pay less for your energy.

Can I keep my current energy supplier when I move home?

If you want to stay with your existing energy supplier, contact them and inform them that you want to stay with them and that you are only changing address. When you contact them, find out if you are on their best tariff. If you are not, ask them to switch you to their most competitive tariff. You current supplier may not have the best deal for you on the market so it is worth comparing prices with MyUtilityGenius.

It is possible to remain with your current gas and/or electricity supplier when you move to a new home. All you need to do is contact the company in question and inform it that you are changing address, but state that you want to stay with them (rather than cancelling your contract). It is worth finding out whether the current price plan you are on is the most competitive your provider offers. If it is, stress that you want to remain on your current tariff. If it is no longer your supplier’s best deal, insist that you want to be transferred to onto its most competitive tariff when you move into your new home. Sticking with your existing energy provider may not be the best option however as you may be able to get a cheaper product from another supplier. To find out quickly and easily, compare energy prices for your new property now.

Can I remain with the supplier the previous occupants used?

It may sound like the easiest option but it is often the most expensive one! If you keep the energy company that currently supplies gas and electricity to your new home, the supplier may put you on their standard tariff which is on average 20% more expensive than the cheapest tariff on the market! Make sure with the energy supplier that you are on their cheapest tariff available.

What if my new home has a prepayment meter?

Prepayment energy tariffs are an expensive to pay for your energy. You may prefer to have a credit meter installed instead of a prepayment one. If you are renting your new home it is unlikely that your lease allows you to change meter. If you own your new home, you can contact your current energy supplier and arrange the installation of a credit meter (it should be a straight forward process as long as you have a good credit history).

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